Manage diverse portfolios with ease.

Reduce the time and cost of loan servicing.

Growing portfolios are great for business, but handling the extra workload of property tax tracking is complicated and overwhelming—it can also be risky. Because we work closely with 26,000+ tax agencies across all 50 states, we help REITs, CDCs, mortgage servicers, and other non-traditional mortgage lenders reduce delinquencies with accurate, time-saving solutions.

Services that help keep your portfolios compliant.

Monitoring real estate taxes is a time-consuming task, especially with properties across numerous states and even more counties. It requires adhering to the unique processes and requirements of multiple tax agencies. That means there’s room for error, and data can often get misrepresented. This leads to delinquent property taxes, which can result in a lost property.

Our services, combined with the intuitive Info-Exchange platform, guide you through complex tax processes. You’ll maintain compliance and eliminate the risk of lost properties.

Property Tax Tracking
Escrow Reporting

Property Tax Tracking

Avoid lost properties. With extensive property tax tracking expertise and Info-Exchange technology, we help identify and track potential exposures across all of your portfolios. Always know if property taxes are paid, and if not, what the charges are on a property including interest and penalties. By overseeing important parcel information and payment history, our tracking services minimize compliance risks.

Escrow Reporting

Ensure timely payments. See escrow amounts prior to the due date to help ensure timely payments. We also offer a full range of services—from escrow payment assistance to full outsourcing, depending on your needs.

Hotel, windmills, apartment buildings, hospital building
“Since becoming a customer of Info-Pro their service has saved us many hours

of labor researching the status of our customer’s real estate taxes. Info-Pro is truly an expert in what they do, a trusted partner, and has unmatched customer service!”

– Midwest Certified Development Company

Info-Exchange
Streamline tax monitoring with an intuitive platform.

Our easy-to-use platform streamlines and standardizes property tax monitoring across all of your portfolios.

Check Tax Agency Info
We post the processes and requirements for each tax agency you work with to your account—so everything you need is online, on-demand.

Receive Email Notifications
Maximize efficiencies with smart email notifications that alert you when something in the system needs attention.

Get Custom Reports
Select from a variety of customizable reports, enabling each user to generate reports to support a specific task.

Generate Delinquent Letters
Delinquent tax statements and letters can be generated and customized to include your company’s branding.

Learn more about the Info-Exchange platform.

Which services are right for you?

Set up a free consultation to learn about our capabilities and how we can right-size a solution for you.

Tax Services FAQs

How often are tax delinquencies tracked?
In what format are the results of the delinquent audit delivered?
How does Info-Pro upload tax amounts to its system?
What is Info-Pro’s coverage area?
What happens if our lender does not have all required fields (PINS/TINS, addresses, borrower names) for the conversion file to be appropriately uploaded to Info-Pro’s system?
What types of loan portfolios do you service?
How often are tax delinquencies tracked?

Info-Pro provides an annual audit of tax delinquencies after the final installment date. We also provide a free re-check of all delinquent parcels to ensure the most accurate loan portfolio update. Info-Pro also offers up to four additional rechecks depending on your service level.

In what format are the results of the delinquent audit delivered?

All delinquent audit results are delivered electronically through our secure website, Info-Exchange. Each lender administrator(s) will receive an email notification when results are available. Report downloads are provided in Microsoft® Excel format for easy reading and uploading.

How does Info-Pro upload tax amounts to its system?

Info-Pro provides integration between its industry-leading Info-Exchange™ technology platform and your institution’s core system (Jack Henry, FIS, Fiserv, etc.). It’s a seamless process for uploading tax escrow amounts.

What is Info-Pro’s coverage area?

Info-Pro provides delinquent tax tracking and escrow services in all 50 states across all taxing authorities.

What happens if our lender does not have all required fields (PINS/TINS, addresses, borrower names) for the conversion file to be appropriately uploaded to Info-Pro’s system?

No worries! Our friendly customer service team members assist each lender with providing the accurate data necessary to partner with Info-Pro. Lenders of all sizes have unique, required fields to satisfy their loan tracking preferences, and Info-Pro prides itself in supporting customers by providing the most accurate data verification available.

What types of loan portfolios do you service?

Info-Pro services all kinds of mortgage-related loan portfolios including, Residential, Commercial, Agricultural, Consumer, HELOC, REO, Manufactured Homes, SBA, Single-Family, Multi-Family, and Retail.

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