Achieve compliance. Minimize risk. Work more efficiently.
At Info-Pro, we help reduce delinquencies and achieve compliance with smart, intuitive solutions that significantly reduce the time and resources it takes to gather accurate tax information. By guiding you through the complicated real estate tax landscape we help safeguard your assets while serving your borrowers better.
Eliminate uncertainty—and risk.
Inaccurate data and delinquent property taxes can lead to failed audits and lost properties due to tax sales or foreclosures. More importantly, it can lead to distrust from your borrowers over unknown taxes and fees. With over $21 billion of real estate property taxes falling into delinquency each year, mitigating risk and satisfying auditors is priority one. And we have solutions to simplify this complex and often overwhelming task.
We listen to your needs throughout the real estate tax process.
Confident, innovative, smart and in control—we know how you want to work.
Recommending the best solution to help lenders reduce mortgage portfolio risk starts with listening. Info-Pro’s talented, on-site team members navigate the data complexities of real estate tax tracking. Our banking partners have loans in all 50 states, so we collaborate with more than 26,000 tax agencies and understand the extremely broad process variations across all states, counties, municipalities, and other taxing authorities. Your benefit? We develop sophisticated solutions that simplify your real estate tax services.
Leverage our nationwide partnerships for complete data verification. A single mistake can lead to damaging repercussions. That’s why the Info-Pro solution eliminates the risk of human error by verifying tax parcel identification information associated with your mortgage loans and identifying inaccurate information—from borrower names to property addresses. To maintain the accuracy of your tax data we work closely with more than 26,000 tax agencies nationwide to provide validated portfolio data through detailed, printable reports.
Industry-leading accuracy ensures timely payments. With our extensive property tax tracking expertise and smart Info-Exchange technology, we help identify and track potential exposures in your portfolio.
We perform multiple checks on delinquent parcels annually. For every delinquent search, we verify Parcel ID, Property Address, and Owner Name. This is critical to ensure the correct parcel is being serviced.
Annual delinquent audit.
We perform an annual delinquent audit on all parcels at the close of the fiscal year. Our goal is to return results within 60 days of the due date to reduce exposure to interest and penalty and potentially default.
Recheck on all delinquent parcels.
We perform a recheck on all delinquent parcels 4-6 months after the annual delinquent audit to help you ensure your portfolio is in good standing and to identify any parcels at significant risk of default.
Streamline your most challenging escrow processes. Manually collecting and processing escrow information is a tedious and time-consuming task. We simplify that process by bridging the relationship between you and numerous tax agencies. Our escrow services ensure you always know your portfolio tax amounts, payment due dates and amounts, and which tax entity to pay.
By using our intuitive Info-Exchange platform, you’ll have 24/7 access to the following:
- Escrow Advisor workflow management solution
- Escrow tax amounts
- Tax agency payment instructions
Self-serve to full-service solutions. We can also collect tax bills when needed for payment and engage in bulk electronic payment processing. This takes all of the complexity out of the process, so you can easily submit payments directly to the tax agencies. And if you’re looking to put everything in the hands of our experts, we can collect escrow tax amounts, determine appropriate payment methods and process payments on your behalf.
“The customer service is great
with the knowledge base they have, the help they give. Not to mention always wanting to improve their product.”
– Carrollton Bank
Info-Exchange™. Smarter technology to help you process smarter.
The success of your bank relies on the quality of your service providers. That’s why we go beyond providing basic tax information with our smart, easy-to-use Info-Exchange platform.
Easy and efficient escrow processing. Our workflow management solution, Escrow Advisor, guides you through complex tax requirements. Get the information you need, right when you need it, to process real estate tax payments fast and accurately.
24/7 access to everything you need. With portfolio snapshots, custom on-demand reporting and more, Info-Exchange gives you instant access to current tax amounts, discount amounts, due dates, and required payment details so you can process payments with the industry’s most reliable solution.
Stay protected and compliant. Our innovative technology paired with secure data center operations ensures your data is protected and highly available.
Tax Services FAQs
Info-Pro provides an annual audit of tax delinquencies after the final installment date. We also provide a free re-check of all delinquent parcels to ensure the most accurate loan portfolio update. Info-Pro also offers up to four additional rechecks depending on your service level.
All delinquent audit results are delivered electronically through our secure website, Info-Exchange. Each lender administrator(s) will receive an email notification when results are available. Report downloads are provided in Microsoft® Excel format for easy reading and uploading.
Info-Pro provides integration between its industry-leading Info-Exchange™ technology platform and your institution’s core system (Jack Henry, FIS, Fiserv, etc.). It’s a seamless process for uploading tax escrow amounts.
Info-Pro provides delinquent tax tracking and escrow services in all 50 states across all taxing authorities.
No worries! Our friendly customer service team members assist each lender with providing the accurate data necessary to partner with Info-Pro. Lenders of all sizes have unique, required fields to satisfy their loan tracking preferences, and Info-Pro prides itself in supporting customers by providing the most accurate data verification available.
Info-Pro services all kinds of mortgage-related loan portfolios including, Residential, Commercial, Agricultural, Consumer, HELOC, REO, Manufactured Homes, SBA, Single-Family, Multi-Family, and Retail.