Info-Pro Advantage2018-09-12T21:17:58+00:00

INFO-PRO ADVANTAGE

Our motivation is being the best at what we do and partnering with our customers to help them be the best at what they do. We are passionate about delighting customers and we are able to consistently do this by combining exceptional customer service with unmatched technology and product features, which collectively create the Info-Pro Advantage.

Want to know more about the Info-Pro Advantage?
Read a letter from Chad Raube, Info-Pro’s President and CEO.

Pillars of the Info-Pro Advantage

More Accurate

Info-Pro’s 3 on 3 match system verifies each property via borrower name, borrower address and parcel identification number or tax identification number, ensuring better data integrity.

More Timely

Info-Pro delivers reports faster than any other provider to ensure its customers can maximize the time available to notify borrowers about delinquencies, start the remediation process sooner and process escrow payments.

Easier to Use

Info-Exchange has been designed and is continuously enhanced based on customer feedback, making it the easiest and most intuitive platform to use.

Technology Leader

The Info-Exchange platform, managed by a team of exceptional software engineers, utilizes best in class technology and is SSAE16, SOC 1, SOC 2, and SOC 3 compliant.

Better Customer Experience

Info-Pro’s Net Promoter Score, the industry benchmark measuring customer satisfaction is world class.

Better Value

Our market leading processes and systems enable us to offer customers great value as part of our standard offering, such as free re-check for all tax delinquencies within 4-6 months of the initial check.

Don’t take our word for it.

Listen to what a few of our customers have to say.

“Our organization prides itself on providing outstanding client service. We have high standards for ourselves and our vendors, and Info-Pro consistently meets and exceeds our expectations for client service. It is an absolute pleasure doing business with them.”
-Cathie Brady, Vice President-Credit Services, American Chartered Bank (Illinois)
“Our bank and my department specifically have gone through drastic growth due to acquisition in the last three years. The majority of our tax tracking had been manual prior to working with Info-Pro. Their staff has been absolutely integral in our adaptation of our processes and extremely helpful in helping us learn and improve our processes. We’ve enhanced efficiency at least 15-20% by better understanding the robustness of their system and how it can help us do our day-to-day work. We work with many third party vendors and no one is near the level of service we receive from Info-Pro.”
–Matt Richardson, Loan Servicing Manager, Great Southern Bank (Missouri)
“The process of delinquent tax tracking and paying taxes through the escrow function has saved the bank many hours of staff time.”
-Barb Abel, VP Loan Documentation, Marine Bank, (Illinois)
“I really like working with a company that is constantly looking towards improvement and enhancement like Info-Pro does.”
“Prior to using Info-Pro’s real estate tax service we used four to five staff members to individually check each real estate tax bill to determine if the taxes had been paid on time. As a manual process this was very time consuming and not completely accurate. Now with Info-Pro we know the job is done on time with 100% accuracy by dedicated employees. We are very pleased with the service and our auditors are confident with the results.”
–Kathryn Harke, Processing Manager, Prospera Credit Union (Wisconsin)