Info-Exchange provides:

  • 24/7 access to your entire serviced mortgage portfolio
  • Customizable, on-demand reporting
  • Search exception resolution – without the need for legal descriptions
  • Ability to produce delinquent letters and statements
  • Dashboard for processing and balancing tax payments
  • Comprehensive database of Tax Agency information
  • Summary feature that provides a snapshot of your portfolio

Info-Exchange Technology

The industry leading Info-Exchange platform was designed to optimize the management of compliance risks. The solution ensures you have the most up-to-date information so you can mitigate compliance risks while improving internal efficiencies and reducing costs. The system uses a proprietary combination of algorithms to provide market leading accuracy faster and more cost effectively than other solutions.

Security, Compliance and Availability

An additional advantage for most financial institutions is the increased security and availability that the platform provides compared to managing the process internally or with other providers. Info-Exchange was built exclusively for the financial services industry and uses innovative technologies to ensure data is protected and highly available.

A small sample of the security, compliance, and availability capabilities of the solution include:

  • Info-Exchange is hosted and managed within redundant data centers managed by a world-leading provider. These data center operations have been accredited under:
    • ISO 27001
    • SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II)
    • PCI DSS Level 1
    • FISMA Moderate
  • Annual third party vulnerability assessments
  • Automatic fire detection and suppression
  • Fully redundant power with UPS and generator backup
  • Climate and temperature control
  • Redundant servers



Information Sheet

Info-Exchange FAQs, Info-Pro Lender Services