You can easily drown in the details of flood servicing work.

Let’s make sure that doesn’t happen to you.

Flood zones can change without notice—and often do. While many institutions try their best to maintain compliance, it’s a difficult challenge and many aren’t confident they will pass an audit. Even worse, fines can be very costly—some climbing over $100,000.

Smart solutions that streamline your flood determination processes.

Our experienced team guides lenders through complex processes by providing life-of-loan flood determination services, as well as flood insurance monitoring services. We ensure you have the most up-to-date flood determination information so you can adhere to strict compliance regulations.

Guidance in difficult situations.

When a property is unexpectedly located in a flood zone, it puts both the lender and borrower in a stressful situation. This creates a financial roadblock in the loan process and explaining the new insurance policy to your borrower is a difficult conversation to have. When faced with this situation, we help lenders handle the dispute resolution process by providing all the flood information needed and counseling them through the process of explaining it to their borrower.

Straightforward flood solutions that keep you in control.

Flood Determination
Flood Monitoring
Flood Determination
Flood CertMap®
Always know the flood zone status of your properties.

Info-Pro offers professional flood-zone determination services that provide lenders with the most up-to-date flood zone information as changes happen. Proactive, weekly notifications report on new, actionable data for any properties located in a declared flood zone.

Real-time access to critical information.

Our services are integrated with your Loan Origination Software (LOS) platform to simplify the flood determination order process. This efficiency gives lenders real-time access to flood zone information in accordance with government compliance regulations. Each new flood determination is automatically pulled from the Census Bureau and contains all HMDA data.

Flood Monitoring
Get notified about lapses in coverage and changing regulations.

We provide a wide range of risk-reducing flood services to accurately identify your portfolio properties that have lapsed in flood insurance coverage. Since regulations are constantly changing, penalties associated with flood compliance are becoming more common. So it’s increasingly important that your flood zone data is current and organized.

Detailed summary reports with continually updated information.

When flood maps are updated, we provide new flood determination certificates at no additional cost and ensure customers are aware of changes the same day. We also provide monthly summaries of all flood-positive reports, but customers may request to receive customized reports more frequently if needed.

Identify issues easily—and precisely—with digital mapping.

Our flood services incorporate digital overlay maps for each flood-positive report to show exactly where the flood zone intercepts the parcel. You’ll see precisely where the issues lie.

We’re ready to help your institution maintain flood compliance.

Read our eBook about evaluating your Flood Determination vendor.

Flood Services FAQs

Does the flood determination contain all of the HMDA data?
Do you provide new determinations when flood maps are updated and properties are determined to be in a flood zone?
How often are the flood positive reports provided to an institution?
Why have a digital overlay map included in each flood-positive report?
Does the flood determination contain all of the HMDA data?

Info-Pro provides all HMDA data on its Flood Determinations. All information is automatically pulled from the Census Bureau.

Do you provide new determinations when flood maps are updated and properties are determined to be in a flood zone?

Info-Pro tracks flood map updates daily. If a new flood-positive report is generated because of a map update, Info-Pro makes customers aware of the change that same day by providing a new flood certificate free of charge.

How often are the flood positive reports provided to an institution?

Info-Pro provides customers with a monthly summary of all flood-positive reports. Customer accounts can be customized upon request to provide more frequent reporting.

Why have a digital overlay map included in each flood-positive report?

For each flood-positive report, Info-Pro provides a digital overlay map of the property to show exactly where the flood zone intercepts the parcel. This visual tool helps customers understand exactly where the issues lie.

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