At Info-Pro, we bring something special to the way we approach customers that comes from the genuine passion, integrity and commitment of our team. By putting people first, we’ve created a collaborative work environment with pathways for career growth. More important, we reward innovative, results-driven employees with opportunities for advancement. So if you’re a diligent individual seeking professional growth, join our team. Together, we’ll find creative ways to make work less taxing.
Great Place To Work Certified
Guaranty Service Group, the parent company of Info-Pro Lender Services and Guaranty Closing & Title Services, is proud to be Certified™ by Great Place to Work® for the years of 2021/2022. Read More.
Join the Info-Pro Family
A Great Place to Work
- Flexible schedule
- Summer hours
- Ping-pong, potlucks, and more
- Fun committee
- Work/Life balance
- Summer picnic
- Holiday party
- $100 Annual family night out bonus
- Free popcorn daily
Benefits
- Competitive pay
- Health/Dental/Vision Insurance
- Company provided life and disability insurance
- Yearly $500 – $750 contribution to employer HSA Account
- 401K Program
- Paid time off (holidays, vacation, birthday)
- Tuition reimbursement
- Learning/development opportunities
- Paid parental leave
- Voluntary life insurance (for employee, spouse and/or children)
- Dependent care Flexible Spending Account (FSA)
Wellness
- Received Well Workplace award
- 3 days of Wellness PTO
- Wellness challenges
- $100 wellness reward
- On-site health risk appraisals
- Annual flu shot reimbursement
- Healthy vending and snack options
- Onsite wellness and financial education sessions
- Employee Assistance Program—24/7 support
- On-site ergonomics support
- Sit and stand desks
Open Positions
Careers at Info-Pro
If you are seeking a position where you can utilize strong analytical, organizational, attention-to-detail, and process improvement skills, our Operations Team is the place to be. We offer a variety of opportunities and are centrally focused on ensuring property tax status, escrow amount and tax agency information is correct. Our Operations Team takes pride in delivering the best product and service to delight our customers.
Positions that fall under the Operations Department include:
- Tax Research Associates
- Escrow Processing Specialists
- Tax Agency Specialists
- Data Analysts
- Team Leads
- Operations Managers
To see what Operations positions are currently open and to apply, visit our Careers Portal.
If you enjoy interacting with customers and are dedicated to helping others, our Client Services Team would love to meet you. It’s our mission to provide unrivaled service and create a positive customer experience by responding quickly and thoroughly to every request. Our Client Services Specialists enjoy helping others, onboarding and training new customers, as well as problem-solving and communicating with customers via email or by phone.
Positions that fall under the Client Services Department include:
- Client Services Specialist
To see what Client Services positions are currently open and to apply, visit our Careers Portal.
Our Software Engineering Team creates innovative products and solutions for real customer needs, to continue moving our company forward. Our Software Engineers work closely with our Operations and Client Services Teams to gain a thorough understanding of products and evolving customer needs. They also are directly connected to our Product Team to ensure our customers have the best product and solution on an on-going basis. If you like sharing ideas, working with others, and finding ways to make products and solutions better, we would like to meet you.
Positions that fall under the Software Engineering Department include:
- Software Engineer
To see what Software Engineering positions are currently open and to apply, visit our Careers Portal.
Our Sales Team fuels our growth by solving customer’s unique problems and challenges, and is driven by our “customer-first” core value—we deliver service excellence to delight our customers. Meet new customers across the United States, while finding and capitalizing on new opportunities.
Account Managers work directly with our customers to ensure they are always delighted. Regularly communicate and resolve customer requests by acting as the liaison between our Sales, Operations and Client Services Teams.
Our Marketing team is responsible for developing marketing plans and strategies as well as implementing marketing programs, tools and processes to increase sales. If you love creativity, research, communication and being innovative, our Marketing Team is for you.
Positions that fall under the Sales, Account Management & Marketing Department include:
- VP-Sales
- Marketing
- Account Managers
To see what Sales, Account Management & Marketing positions are currently open and to apply, visit our Careers Portal.
Well Workplace Gold Designation
Info-Pro Lender Services, as a member of Guaranty Service Group, is a Gold Well Workplace award winner for our commitment to the health and well-being of our employees. Read More
Encouraging a Culture of Learning and Development
At Info-Pro, we believe it is important for our employees to continue to develop within their careers. We offer multiple programs to aid in this development.
Yearly Personal Development Plans (PDP)
Each employee sets their yearly and long-term plans with their manager at the beginning of each year. Then on a quarterly basis the employee will meet with their manager to see how their PDP is progressing.
Tuition Reimbursement
Info-Pro offers tuition reimbursement after one year of employment, up to $3,500 per calendar year.
Leadership Development Program (LDP)
Info-Pro offers a two-year Leadership Development Program that meets on a quarterly basis to review a specific leadership topic. Each session includes a guest speaker—including world-renowned authors, entrepreneurs, educators and CEOs. Their insights help employees enhance their management skills while learning about everything from interpersonal skills, collaborative innovation, and big data, among other topics. Regardless of educational background, LDP teaches both life and business skills to help employees succeed professionally and personally.
What our team members have to say about Info-Pro.
“I really enjoy the work environment at Info-Pro. I am constantly challenged to grow as a professional. The best part is that I know I have the support and resources to do so.”
Brian Carmody, Director of Marketing
“I have a direct impact on our customers’ success and growth. We bring new ideas to the table and make a real difference in an environment that emphasizes teamwork and collaboration.”
Kelly Wondra, Sales Support Manager
“There are so many great things about working at Info-Pro. From the amazing people I get to work with every day, to the investment in professional growth, to the healthy work-life balance. Info-Pro truly cares about its people and treats them like family.”
Mike Braun, Senior Vice President of Product & Strategy
Community Involvement Opportunities
- Scary Scurry—Donated over $31,000 to United Way and Habitat for Humanity
- Angel Tree—Every year Info-Pro donates over 100 Christmas gifts for less fortunate families in the Fond du Lac area
- Big Brothers/Big Sisters—Yearly participation as Big Brothers/Big Sisters
- Annual Food Drive—Over 1,000 lbs. of food has been donated to local food pantries since the start of our annual food drive
- Volunteer of the Quarter—An Info-Pro Employee is selected every quarter and Info-Pro donates to the charity of their choosing
- Volunteer Paid Time Off
Fond Du Lac Corporate Challenge
Annual Food Drive
Scary Scurry
Habitat For Humanity
We call the “bottom of the lake” home.
Here’s a little trivia for you. Fond du Lac is a descriptive French term that means, “bottom of the lake.” Look at a map you’ll see why it makes sense—”home” is the southern end of Wisconsin’s largest inland lake. More important, it’s a great place to live, a wonderful community for families, and a vibrant city.